Electronic Housing Code Pilot Project

The information displayed on this page contains frequently asked questions (FAQs) obtained through stakeholder engagement. The questions have been broken up into the following categories:

• Using the System - includes information on how to find your local government area and fees to use the system.
• Exempt and Complying Development
• Entering Property Information - includes information on entering property information and on the map displayed on the system.
• Preparing your application - includes information on the documents needed to complete your application, the time taken to lodge an application electronically and how to amend your application.
• Selecting a Certifier - includes information on the Certifiers available for selection and how to change your nominated Certifier.
• Uploading Documentation - includes information on how to create and upload a PDF.
• Approval Process 
• User Guides - includes the latest user guides for the Electronic Housing Code. 

If you do not find the answer to your question here, please view the online EHC customer service portal. To access this site, please click here.