Q: What is a PDF?
A: A PDF is a portable document format. This is a standard file format that looks like a printed document and can be viewed, printed and electronically transmitted. It can also reduce the file size of a document, and restrict the ability to alter the text within it.
Q: How do I create a PDF?
A: We have compiled a document titled “How to create a PDF”. You can access this document from the Electronic Housing Code dedicated website under the Learning and Knowledge section of this website.
Q: How do I upload a PDF document onto the system?
A: We have compiled a document titled “How to upload a PDF document”. You can access this document from the Electronic Housing Code dedicated website under the Learning and Knowledge section on this website.
Q: I have an updated version of a document I have uploaded onto the system. Can I delete the original document and upload this new document?
A: You are able to delete or upload documents to your application prior to officially lodging the application. After this point your application is locked and cannot be amended. If you have amended plans or other documentation after this point, your Certifier will be able to load this information onto your application for you, so please email it to them directly.
To delete documents from your application, you are required to sign into the system. From here you use the applicant dashboard, by selecting “Edit” from the list of actions beside the relevant application. Once selected, the system will redirect you to the application module and you can then use the left hand navigation to go to the “Upload documentation” page. From here you are able to delete the existing document, and upload new or additional attachment/s. When you select the next button, this will save the new information to your application. The Certifier will be sent an email notifying them of the amendment to your application.
Q: My nominated Certifier has asked me to upload additional documents. How do I do that?
A: You are able to upload additional documents to your application prior to officially lodging the application. After this point your application is locked and cannot be amended. If you have amended plans or other documentation after this point, your Certifier will be able to load this information onto your application for you, so please email it to them directly.
To upload documents from your application, you are required to sign into the system. From here you use the applicant dashboard, by selecting “Edit” from the list of actions beside the relevant application. Once selected, the system will redirect you to the application module and you can then use the left hand navigation to go to the “Upload documentation” page.
From here you are able to attach additional documents. When you select the next button this will save the new information to your application. The Certifier will be sent an email notifying them of the amendment to your application.
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