Contact Us

For any queries relating to the use of the Electronic Housing Code (EHC) system, please go to our ePlanning collaboration site “ePlanning Focus” on  The site is free to access and you may find the answer to your question.  If you wish to submit a new question, you will need to register here.  We endeavour to reply to all enquiries within two working days.

If you have a specific development query or would like advice on interpreting the Codes SEPP, please contact the Codes Hotline on 1300 305 695. 

For other enquiries please contact Service NSW on 13 77 88 or  

Translator and interpreter services

Please telephone 131 450.  Ask for an interpreter in your language and request to be connected to Service NSW on 13 77 88.

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